Synopsis
Julian Hirst discusses the shifting landscape of leadership since the 1990s, emphasising that those who excelled ten years ago now face unfamiliar environments. He covers the impact of the COVID-19 reset, the rapid progress of AI and technology, and the generational shift in attitudes towards work. Julian shares stories from his own journey, highlighting the difference between management, which is about targets and processes, and true leadership, which is about guiding people through uncertainty. He observes that many managers have moved into leadership roles without the necessary skills and underscores the enduring power of culture and connection. The conversation closes with Julian’s proudest moments: building teams that stay close and supportive, even years after moving on.
Key Takeaways
Leadership has changed; many seasoned leaders now find themselves in unfamiliar environments, which requires new skills and adaptability.
COVID-19 triggered a dramatic reset, making remote work and constant uncertainty the norm and forcing leaders to rethink their approach.
Rapid technological and AI advances put a premium on judgement and experience in decision-making.
Generational shifts mean younger people define work differently, bringing fresh expectations and values.
Emotional intelligence, combined with professional skills, is essential for the most effective leaders.
Many organisations have managers in top positions who need development in setting strategic direction and inspiring teams.
Transparency with teams and succession planning are critical for trust and continuity.
When hiring and building teams, adaptability, resilience, curiosity and comfort with change are the most important qualities.
Julian’s proudest achievement is building strong, caring cultures that continue to bond people beyond their time together.
Julian’s insights offer practical guidance for today’s leaders, reminding us to value connection, open communication and lifelong adaptability in an ever-evolving world.
